Privacy Policy
Website User Registration Policy
1. INTRODUCTION
Welcome to Beauty For All – Derby. These Terms and Conditions outline the rules and regulations for the use of our services. By booking an appointment or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, you should not use our services.
2. DEFINITIONS
• “Salon” refers to Beauty For All – Derby, located at 277 Blagreaves Lane, Littleover, Derby, DE23 1PT, United Kingdom.
• “Client” refers to any individual who books or receives services from the Salon.
• “Services” refers to the beauty treatments provided by the Salon, including but not limited to haircuts, hair colouring, manicures, pedicures, facials, waxing, threading, lash and brow treatments, and massage services.
3. BOOKINGS AND CANCELLATIONS
3.1 Appointments
• Clients can book appointments via phone, online booking system, or in person.
• A deposit may be required to secure an appointment.
• Clients must arrive on time for their scheduled appointment. If a client arrives late, the Salon may need to shorten or reschedule the service.
3.2 Cancellations and No-Shows
• Clients must provide at least 24 hours’ notice for cancellations.
• Cancellations made with less than 24 hours’ notice may result in forfeiture of the deposit or a cancellation fee.
• No-shows will be charged 100% of the service fee and may be required to prepay for future bookings.
4. PRICING AND PAYMENT
• All prices are listed in GBP (£) and are subject to change.
• The Salon reserves the right to update service prices at any time without prior notice.
• Payments can be made by cash, debit/credit card, or other accepted payment methods.
• Gift vouchers and promotional discounts must be redeemed before the expiry date and cannot be exchanged for cash.
5. CLIENT RESPONSIBILITIES
• Clients must inform the Salon of any allergies, medical conditions, or sensitivities before receiving treatment.
• The Salon is not responsible for any adverse reactions if a client fails to disclose relevant health information.
• Clients must conduct themselves in a respectful manner towards staff and other clients.
6. PATCH TESTING POLICY
• A patch test is required at least 48 hours prior to services such as hair colouring, lash treatments, or brow tinting.
• If a client refuses a patch test, the Salon reserves the right to decline service.
• The Salon is not liable for any allergic reactions if a client chooses not to follow the patch test recommendation.
7. REFUNDS AND COMPLAINTS
7.1 Refunds
• The Salon does not offer refunds on services once they have been completed.
• If a client is dissatisfied with a service, they must inform the Salon within 48 hours, and the Salon may offer a correction at no additional cost.
7.2 Complaints
• Complaints must be reported immediately or within 48 hours after the service.
• The Salon will investigate complaints and, where appropriate, offer a solution such as a correction or partial refund at its discretion.
8. LIABILITY
• The Salon takes every precaution to ensure client safety but will not be held responsible for injuries, allergic reactions, or damages resulting from services provided.
• Personal belongings are the responsibility of the client. The Salon is not liable for loss or damage to personal items.
9. CHILDREN AND PETS
• Children under the age of 16 must be accompanied by an adult.
• For health and safety reasons, pets are not allowed in the Salon, except for registered assistance animals.
10. PRIVACY AND DATA PROTECTION
• The Salon complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
• Personal information collected during booking (e.g., name, phone number, email) is stored securely and used only for appointment management and promotional communication (if consented to).
• Clients may request to have their personal data removed from the Salon’s records.
11. GIFT VOUCHERS & LOYALTY PROGRAMMES
• Gift vouchers must be used before the expiry date and cannot be exchanged for cash.
• The Salon may offer loyalty rewards, which are subject to change or cancellation at the Salon’s discretion.
12. FORCE MAJEURE
• The Salon is not liable for failure to provide services due to events beyond its control, including but not limited to natural disasters, pandemics, government restrictions, or power failures.
13. AMENDMENTS TO TERMS & CONDITIONS
• The Salon reserves the right to update these Terms & Conditions at any time.
• Any significant changes will be communicated to clients via the Salon website, email, or social media.
14. GOVERNING LAW
• These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
15. CONTACT INFORMATION
For any queries or concerns regarding these Terms & Conditions, please contact us:
Beauty For All – Derby
Address: 277 Blagreaves Lane, Littleover, Derby, DE23 1PT
Phone: +44 (0)7402 877149
Email: hello@beautyforallderby.com
Website: https://www.beautyforallderby.com
By using our services, you agree to these Terms & Conditions.
