Effective Date: 1st August 2024.
Last Updated: 12th March 2025.
1. INTRODUCTION
At Beauty For All – Derby, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our services, visiting our website, or interacting with us in person or online, you agree to the terms outlined in this policy.
2. INFORMATION WE COLLECT
We collect the following types of personal information from clients:
2.1 Information You Provide to Us
• Personal Details: Name, Home Address, Phone number, Email address, Date of Birth.
• Appointment Information: Booking history, treatment preferences, and records of services received.
• Payment Information: Transaction details, but we do not store credit/debit card information (processed securely via third-party providers).
• Health Information: Allergies, medical conditions, or sensitivities relevant to your treatments.
• Consent for Marketing & Photography: Your preferences regarding receiving promotions and having photographs used for marketing purposes.
2.2 Information Collected Automatically
• Website Usage Data: When visiting our website, we may collect information about your device, IP address, and browsing behaviour via cookies (see Section 7 on Cookies).
• CCTV Footage: If applicable, for security and safety within the salon premises.
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
• To provide salon services and manage appointments effectively.
• To maintain client records for repeat bookings, preferences, and aftercare.
• To process payments securely.
• To send appointment reminders via email, text message, or phone.
• To provide customer support and address client concerns.
• To comply with legal and regulatory requirements.
• For marketing and promotions (subject to your consent).
• For photography and social media marketing (subject to your consent).
4. PHOTOGRAPHY & SOCIAL MEDIA MARKETING
4.1 Use of Client Photographs
With your explicit consent, we may take and use photographs of treatments and services provided at our salon for promotional purposes, including:
• Posting on our social media platforms (Facebook, Instagram, TikTok, YouTube).
• Featuring on our website and digital marketing materials.
• Using in printed promotional materials such as flyers, brochures, and advertisements.
4.2 Obtaining Consent
• Before taking any photographs, we will seek your written or verbal consent.
• You have the right to withdraw consent at any time by informing us via email or in person.
• If consent is withdrawn, we will cease using your images in future promotions, but previously published materials may remain.
5. SHARING YOUR INFORMATION
We do not sell or rent your personal data to third parties. However, we may share your information with:
• Third-party service providers (such as booking software providers, payment processors, or marketing platforms) to facilitate our services.
• Legal or regulatory bodies if required by law or to protect our rights.
• Social media platforms where consent has been given for marketing purposes.
All third-party providers used by us adhere to strict confidentiality and data protection regulations.
6. DATA STORAGE & SECURITY
• We store personal data securely on protected systems with restricted access.
• Payment information is processed via secure third-party payment providers and is not stored by the salon.
• Any paper records containing personal information are stored securely and disposed of properly when no longer needed.
• CCTV footage (if applicable) is retained for security purposes only and is stored for a limited period before being deleted unless required for an investigation.
7. COOKIES & WEBSITE TRACKING
Our website may use cookies to enhance user experience. These cookies collect anonymous data about website usage, such as:
• Browsing patterns
• Device and browser type
• Referral sources
By using our website, you consent to our use of cookies. You can disable cookies via your browser settings if preferred.
8. YOUR RIGHTS UNDER UK GDPR
You have the following rights regarding your personal data:
• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request corrections to inaccurate or incomplete information.
• Right to Erasure (“Right to Be Forgotten”): Request that we delete your personal data.
• Right to Restrict Processing: Request limited use of your data under certain circumstances.
• Right to Data Portability: Receive a copy of your data in a structured, machine-readable format.
• Right to Object: Object to the processing of your personal data for marketing purposes.
• Right to Withdraw Consent: Withdraw any consent given for marketing or photography at any time.
To exercise any of these rights, please contact us using the details provided in Section 10.
9. DATA RETENTION
We retain personal data for as long as necessary to:
• Provide salon services and maintain accurate client records.
• Fulfil legal, regulatory, and tax obligations.
• Manage marketing communications (until consent is withdrawn).
After the retention period, personal data is securely deleted or anonymised.
10. CONTACT INFORMATION
For any questions or concerns about this Privacy Policy or your personal data, please contact us at:
FAO Data Controller,
Beauty For All – Derby,
277 Blagreaves Lane,
Littleover,
Derby,
DE23 1PT
United Kingdom
If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/
Phone: 0303 123 1113
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where necessary, we will notify you via email or in person.
By using our services, booking an appointment, or engaging with us online, you acknowledge and agree to this Privacy Policy.
